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If you've had a debit or check card payment declined and you have enough money in your account to cover the payment, there are four conditions that can prevent your payment from going through:
The ... |
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Virtual Payment System automatically charges a small portal courtesy fee when you make a payment to a VPS merchant. The courtesy fee offsets the cost of operating the portal service, processing your p... |
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If you have made a payment through VPS and would like a refund, first contact the Merchant you made the payment to. A contact phone number and email address is shown on the payment confirmation scre... |
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If your payment is being declined take a careful look at the red decline message. In most cases it will tell you exactly what is wrong. If you are still unclear on why your card is not being accepted,... |
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Problem: Payment is rejected with a message indicating WRONG CARD TYPE.
What it Means: The card number supplied is not for a Visa, MasterCard or Discover card. If your card is a Visa, MasterCard or D... |
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If you browser is stuck, meaning you click "Next" and it will not move to the next page, clear your cookies and restart your browser. Occasionally our site will not allow you to move forward bec... |
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If you cannot find the email receipt from a payment made on VPS, take the following steps:
Check your spam folder. You can search for "vpspay" to quickly locate any receipt send by VPSpay.com
Chec... |
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Payments declined for "Serv not allowed", "error 0000057" or "Service Not Allowed" are being declined by the card issuer because of a restriction on the credit card or account. Restrictions can b... |
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